tag:blogger.com,1999:blog-1861704229364685339.post6752754339009120980..comments2023-02-09T08:04:58.315-08:00Comments on Credit Card Processing Blog: The problem with PayPal : Reasons for a Merchant Account.Unknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1861704229364685339.post-77229803058790653022011-06-06T14:57:47.299-07:002011-06-06T14:57:47.299-07:00We had our own problems with Paypal Merchant Servi...We had our own problems with Paypal Merchant Services. We had heard rumors about Paypal freezing accounts, but were told that if that ever happened, they would contact us first, and we would have an account manager who would work with us to resolve any issues. After using Paypal for about three months, we had a questionable transaction (Paypal flagged the transaction as fraud). A week later Paypal froze our account and our money. The account manager who was supposed to help us never materialized, and there is basically no one to talk to about the problem. All we get are requests to submit documents, which we do, and then never hear anything more. We called the sales rep who sold us on on their system, and he basically blew us off, saying it wasn't his problem. He flat out refused to give me the name and phone number of any kind of supervisor. Paypal still holds $20,000 plus of our money. And no explanation.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1861704229364685339.post-79495959063641370332011-03-30T08:38:34.749-07:002011-03-30T08:38:34.749-07:00Cool. :)Cool. :)Anonymousnoreply@blogger.com